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News & Knowledge

The figures, the fixes, the field notes.

Written by the engineers actually doing the work. No SEO-bait, no '12 ways to' listicles — just what we're seeing and fixing.

How Hackers Get In — Reformed IT
Featured · Cyber security·4 min

How Hackers Get In

Join us on 18 June at Broadway Cinema, Nottingham, for a practical cybersecurity briefing on modern threats, real-world case studies and actionable defences — free for IT leaders.

Joe Burns·Jun 2026
How to use Microsoft Copilot at work — illustration
Guides·7 min

How to use Microsoft Copilot at work

Most people use Microsoft Copilot like a search box and get average results. Treat it like a capable new colleague instead — how to brief it, check it, and stay safe.

Joe Burns · Jun 2026
Claude vs Microsoft Copilot: which should your business use? — illustration
Guides·8 min

Claude vs Microsoft Copilot: which should your business use?

Two of the most-asked-about AI tools in business — but not the same kind of product. An honest look at where each one wins, and how to actually choose.

Joe Burns · Jun 2026
How the UK's Biggest Retail Hack Unfolded — illustration
Cyber security·4 min

How the UK's Biggest Retail Hack Unfolded

In spring 2025, a coordinated cyberattack hit three of the UK's best-known retailers — Marks & Spencer, Co-op and Harrods — causing hundreds of millions in damage. Here's what happened, how the attackers got in, and what it means for UK businesses.

Felicity Price · May 2026
AI is already in your business. — illustration
Cyber security·3 min

AI is already in your business.

Your employees are already using AI tools — whether IT knows about it or not. Here's what that means for your security, your GDPR obligations, and how the same technology is being used to both attack and defend UK businesses right now.

Felicity Price · May 2026
Co-managed IT, plainly explained. — illustration
Guides·10 min

Co-managed IT, plainly explained.

What changes when we slot in alongside your internal team — and what you keep in-house.

Joe Burns · May 2026
MFA without the friction. — illustration
Guides·6 min

MFA without the friction.

How to roll out MFA across a 50-person firm without the helpdesk getting buried.

Joe Burns · May 2026
M365 migration, plainly. — illustration
Guides·12 min

M365 migration, plainly.

What an on-prem → cloud move actually looks like, week by week.

Joe Burns · Apr 2026
Cyber Essentials Plus on the first try. — illustration
Compliance·8 min

Cyber Essentials Plus on the first try.

The eight things every applicant gets wrong, and the simple fixes for each.

Joe Burns · Apr 2026
Cybersecurity for legal firms. — illustration
Sectors·10 min

Cybersecurity for legal firms.

SRA-aligned controls, mailbox protection, and the realities of late-night client emails.

Joe Burns · Mar 2026
We don't take on more than we can handle. — illustration
Inside Reformed·4 min

We don't take on more than we can handle.

The 5:1 ratio, why it's non-negotiable, and the clients we turn away.

Joe Burns · Jan 2026
Reformed IT Named in Top 10 UK MSPs on Global MSP 501 List — illustration
News·3 min

Reformed IT Named in Top 10 UK MSPs on Global MSP 501 List

Reformed IT has been ranked among the Top 10 Managed Service Providers in the UK on the prestigious global MSP 501 list by Channel Futures.

Joe Burns · Jun 2025
Cyber threats are rising — illustration
Cyber security·2 min

Cyber threats are rising

Cyberattacks are no longer limited to major corporations; small and medium-sized businesses (SMEs) across the UK.

Joe Burns · Apr 2025
Nottingham-Based IT Company Recognised in FT 1000 List of Europe's Fastest-Growing Companies — illustration
Company updates·1 min

Nottingham-Based IT Company Recognised in FT 1000 List of Europe's Fastest-Growing Companies

Reformed IT has been featured in the FT 1000, the Financial Times' annual ranking of Europe's fastest-growing companies.

Joe Burns · Mar 2025
Nottinghamshire IT Firm Steps Up to Support Eastwood Memory Café — illustration
Company updates·2 min

Nottinghamshire IT Firm Steps Up to Support Eastwood Memory Café

Reformed IT has stepped up to support the Eastwood Memory Café, a volunteer-led community charity in Nottinghamshire.

Joe Burns · Mar 2025
Choosing the Right Cloud Solutions — illustration
Tips·4 min

Choosing the Right Cloud Solutions

Picking the right cloud service solution for your business can feel like a minefield. Here are some considerations when picking the right cloud solution for you.

Joe Burns · Mar 2025
Why SMEs Need to Prioritise Data Protection — illustration
Tips·3 min

Why SMEs Need to Prioritise Data Protection

With regulations like GDPR in force, SMEs must handle customer data responsibly. Here's why data protection should be a priority.

Joe Burns · Mar 2025
Essential Cybersecurity Measures for Every Small Business — illustration
Cyber security·2 min

Essential Cybersecurity Measures for Every Small Business

Small businesses are a significant target for cybercriminals. Here are the essential cybersecurity measures every small business should have in place.

Joe Burns · Feb 2025
Why Managed IT Services Are Essential for Businesses in 2025 — illustration
Guides·6 min

Why Managed IT Services Are Essential for Businesses in 2025

Why more businesses are turning to managed IT services in 2025 — the real benefits, and the tell-tale signs it's time to make the switch.

Joe Burns · Feb 2025
Beware of SumUp account scams — illustration
Cyber security·2 min

Beware of SumUp account scams

People in our network have reported unauthorised SumUp account sign-ups using their email addresses. Here’s how the scam works and how to protect your business.

Joe Burns · Oct 2024
Business IT Support Pricing in 2024 — illustration
IT support·5 min

Business IT Support Pricing in 2024

Understanding business IT support pricing can feel overwhelming. We break down the common pricing models and what you should expect to pay in 2024.

Joe Burns · Sept 2024
Reformed IT shortlisted for 3 East Midlands Chamber awards in Nottingham — illustration
Company updates·2 min

Reformed IT shortlisted for 3 East Midlands Chamber awards in Nottingham

Reformed IT has been shortlisted as a finalist in three categories at the East Midlands Chamber Business Awards.

Joe Burns · Aug 2024
Microsoft Edge's Latest Features Help Boost Productivity and Security — illustration
News·3 min

Microsoft Edge's Latest Features Help Boost Productivity and Security

The latest Microsoft Edge updates bring features designed to boost productivity and security — from Workspaces to a built-in VPN.

Joe Burns · Feb 2024
The Most Dangerous Cyber Attacks to Look out for in 2024 — illustration
Cyber security·5 min

The Most Dangerous Cyber Attacks to Look out for in 2024

Technology is evolving fast — and so are cyber threats. Here are the most dangerous cyber attacks to look out for in 2024.

Joe Burns · Jan 2024
Xuper acquired by Park Place Technologies — illustration
News·2 min

Xuper acquired by Park Place Technologies

Xuper, an IT Support business based in Derby have been acquired by Park Place Technologies. Xuper were founded in 1983.

Joe Burns · Oct 2023
Why your Office 365 Account Was Hacked | How to prevent it — illustration
Cyber security·7 min

Why your Office 365 Account Was Hacked | How to prevent it

Microsoft 365 accounts are a common target for hackers due to the volume of valuable data stored in Outlook, OneDrive and SharePoint.

Joe Burns · Aug 2023
Open Outlook Links in your Default Browser — illustration
Tips·1 min

Open Outlook Links in your Default Browser

Do your Outlook links keep opening in Edge? Here's how to make them open in your default browser instead.

Joe Burns · Jul 2023
What is Microsoft Bookings and how is it useful? — illustration
Guides·4 min

What is Microsoft Bookings and how is it useful?

Microsoft Bookings makes it easy for businesses to schedule and manage customer appointments and meetings. Here's how it works.

Joe Burns · May 2023
How to Factory Reset Fanvil X4 Series Phones — illustration
Tips·1 min

How to Factory Reset Fanvil X4 Series Phones

Three ways to factory reset a Fanvil X4 series phone — via the web interface, the phone menu, or a hard reset.

Joe Burns · Feb 2023
3CX V18 Desktop App not installing on Windows 11? — illustration
Guides·2 min

3CX V18 Desktop App not installing on Windows 11?

If the 3CX V18 Desktop App just closes when you try to install it on Windows 11, here's the Group Policy setting that fixes it.

Joe Burns · Oct 2022
How to Setup a 3CX SBC on the Latest Raspberry Pi — illustration
Guides·5 min

How to Setup a 3CX SBC on the Latest Raspberry Pi

A step-by-step guide to installing a 3CX SBC on the latest Raspberry Pi, with a video walkthrough.

Joe Burns · Aug 2022
Connect Your Laptop to Screens and Devices Using a Single Cable — illustration
Guides·1 min

Connect Your Laptop to Screens and Devices Using a Single Cable

With a single cable and a docking station, you can connect your laptop to multiple monitors and devices — and charge it at the same time.

Joe Burns · Mar 2022
Setting up a Paxton door intercom with 3CX — illustration
Guides·2 min

Setting up a Paxton door intercom with 3CX

How to set up a Paxton Video Door Entry system with 3CX to allow visitors to call direct to desk phones including video.

Joe Burns · Oct 2021
How to generate a QR Code for your WiFi Password — illustration
Guides·3 min

How to generate a QR Code for your WiFi Password

A simple step-by-step guide to turning your guest WiFi details into a QR code visitors can scan to connect in seconds.

Joe Burns · Feb 2020
The quarterly

One email,
once a quarter.

Posture-score trends, the threats we're actually seeing across our client base, and one piece of practical advice. Never sales.

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