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IT Support for Property Services

IT that holds up on completion day.

Estate agents, surveyors, property developers. We support property teams of 10–250 across the East Midlands and London with mobile-first IT and CRM hosting that doesn’t quit when the deal does.

IT support for property services — Reformed IT's office in Eastwood, Nottinghamshire
Reformed IT · Property sector
01 ·What's different

Property-specific
by design.

The threats, the regulators, the software stack — none of them are generic. Neither are we.

Mobile-first workforce

Negotiators are out of the office. Devices are managed, encrypted, and recoverable — not babysat at a desk.

Conveyancing fraud

Property is the #1 target for invoice-impersonation. Email security and banner warnings are non-negotiable for property teams.

Branch connectivity

Multiple offices, single ticket queue. We design for redundancy, not just speed.

CRM as critical infra

Reapit, Alto, Acaboom, Vebra — if it's down for an hour, you've lost a sale. We treat it that way.

02 ·What's included

The property stack,
covered.

Cybersecurity

EDR, MFA, mobile-device management — built for negotiators on the road.

Email security

Conveyancing-fraud hardening, banner warnings, impersonation defence.

CRM hosting

Reapit, Alto, Acaboom, Vebra, Dezrez — hosted, supported, observed.

Device management

Intune-managed iPhones, iPads, laptops. Remote wipe in minutes.

Branch connectivity

Multi-site lines, failover, Wi-Fi that holds up in busy offices.

Helpdesk

A human, fast — for negotiators between viewings.

Cyber Essentials Plus

Increasingly demanded by referral partners and panels.

24/7 SOC monitoring

Round-the-clock SOC monitoring watches the CRM, the line and the laptops 365 days a year.

03 ·Q2 2026 KPIs

The numbers,
not the noise.

Straight from our own service desk, this quarter to date — response and resolution times, SLA performance, and customer satisfaction. The numbers that matter to the businesses we serve, in plain English.

31
Minutes average response time
113
Minutes average resolution time
99.87%
Incidents responded & resolved within SLA
100%
Positive customer feedback
04 ·Frameworks & regulators

What we're aligned to.

We map controls to the regulators and frameworks your business already answers to. No duplicate effort.

TPOTDSRICSGDPRCyber Essentials PlusMoney-laundering regs
05 ·Practice software

Software we host and support.

On the engineer's desk on day one — not a Google search away. If yours isn't here, it's almost certainly in our list of seen-it-before.

ReapitAltoAcaboomVebraDezrezJupixVeco
Sector quote
"Three branches, one phone number. Whoever answers knows our patch."
Director
Midlands estate agent · 4 branches

We also work with…

All sectors
IT support for solicitors
Sector page · Legal
IT support for manufacturers
Sector page · Manufacturing
06 ·Property sector questions

Things property services ask before they switch.