Reformed IT
01158 244 824Request a callback
31-minute average response · Mon–Fri 8am–5.30pm

Managed IT,
done properly.

The Managed IT & Cybersecurity partner for ambitious legal, finance, property and manufacturing teams across the East Midlands and London. Five clients per technician — by design.

Reformed IT engineer providing managed IT support from the Nottinghamshire helpdesk
5:1
Our cap on clients per technician — usually fewer
Trusted by
  • Murphy & Son
  • Utopia
  • Hopkins
  • Answer4U
  • Boneham
02 ·Value proposition

Two ways to work with us.

For businesses with no in-house IT

Fully-managed

We become your IT department. End-to-end ownership of helpdesk, infrastructure, cybersecurity, vendors and strategy.

  • Helpdesk & on-site support
  • Endpoint & network management
  • Cybersecurity & compliance
  • Strategic IT roadmap
  • Vendor & licence management
Learn more
For businesses with an internal team

Co-managed

We slot in alongside your team — taking the load off, plugging gaps, and bringing in specialist expertise where it's needed.

  • Overflow helpdesk
  • Project & migration support
  • Cybersecurity uplift & audit
  • Specialist tooling & vendor access
  • Holiday & sickness cover
Learn more
03 ·Q2 2026 KPIs

The numbers,
not the noise.

Straight from our own service desk, this quarter to date — response and resolution times, SLA performance, and customer satisfaction. The numbers that matter to the businesses we serve, in plain English.

31
Minutes average response time
113
Minutes average resolution time
99.87%
Incidents responded & resolved within SLA
100%
Positive customer feedback
04 ·Services

Everything we do,
in one team.

One partner, one number, one bill. No vendor ping-pong when something breaks.

Unlimited IT support

Dedicated on-site and remote support, with a 31-minute average response — every engineer is a Reformed engineer.

Microsoft 365 backups

Microsoft 365 doesn't back up your data. We add third-party cloud backup for everything critical.

Endpoint management

Microsoft patched 1,228 vulnerabilities in 2023, 84 critical. We keep every device updated, fast.

Managed email signatures

One place to manage signatures and disclaimers across every device — brand and compliance, sorted.

Data breach monitoring

550m+ credentials have leaked in past breaches. We watch the dark web and alert your team if yours show up.

Cyber security training

UK law requires it. We run a managed training platform that tracks compliance and reports it.

Cybersecurity

EDR, MFA, conditional access, mailbox protection — security first, always. Never an add-on.

VoIP & telephony

Hosted 3CX cloud telephony. Over 95% of our managed clients use ours — and they save money doing it.

05 ·Sectors we serve

Four sectors.
One specialism each.

We work with legal, finance, property and manufacturing teams of 10–250 people. Sector specialism means the engineer knows your software, regulator and the way your team actually works on a Tuesday.

Boneham & Turner Ltd premises, a Reformed IT managed IT client
Client · Boneham · Managing Director
Hands down the most proactive and responsive IT support company we have worked with. If you take cyber security and continuity seriously — we can honestly recommend the Reformed IT approach.
Peter Boneham
Managing Director · Boneham
Service
Fully-managed IT
Sector
Manufacturing
Response time
Avg 31 min
With us since
2021
Read more from the team
5.0 from 105 Google reviews

They're a great team, and even with the most difficult requests they'll figure out how to sort it and then implement it as well. Cheers Jake

Craig Embleton· on Google

Excellent, fast and efficient problem solving of IT issues - many thanks!

J Bell· on Google

ReformedIT consistently provide an excellent service, friendly but professional and super quick. Thank you Will for your help today. Would definitely recommend this company. Diane Eastwood Memory Cafe

Diane R· on Google

Reformed IT provide IT support for the company I work for, and I've found them to be quick, friendly and helpful in resolving IT issues as they arise. Would definitely recommend!

Michelle Lee· on Google

We have been using Reformed It for a while and prior to my involvement at the firm and have adapted to a co-managed service through themselves (Thanks to Dan for setting up and accommodating this for us). The guys at Reformed are well knowledgeable and always happy to help no matter how big or small the issue. The team at Reformed are a big credit to the company. A huge and special mention to Will, Ste, Jake and Michal who are always on hand for anything.

Ryan Alvey· on Google

Great service and great help, Owen especially was super helpful with a ticket i raised with him

Luke Pullen· on Google

We've worked alongside Reformed IT for a few years now as part of our organisation. We always receive prompt, effective and thorough support. Everybody on the team is so friendly and patient with all our calls! Could not recommend the ReformedIT lot enough. Special mentions to Will, Aiden, Owen and George. You are the superstars ✨️

Isabel Della· on Google

I use Reform IT for work, and the whole team is amazing. They pick up the phone within seconds, and they've always been able to help me out. Whether it's a genuine IT issue or something like setting me up for an exam. Ace team 👏

Hollie Clayton· on Google

I always receive a great service from Reformed IT. Issues are easy to log either by email, the online portal or phone. Its great that if you want to speak to someone, you can. The staff are always friendly, down to earth and don't patronise you when trying to explain IT related issues to you. Although all the staff are great, Will has picked up the last few items I need addressing and has done a great job.

Annie Cording· on Google

Reformed IT have supported with ourselves for over 2 years now and no matter who you get through to on the other end of the phone, every single team member seems more than happy to help with any questions or problems we face. Whenever we have faced issues within the Barnsley Branch, they've been resolved almost instantly which is extremely helpful. We would highly recommend Reformed IT to any business in need of reliable and consistent IT support. Thanks so much everyone!

Essential Barnsley· on Google

Very helpful and very happy with how quick they got back to me and resolved my issue. 10/10 would recommend. :) Owen was great and patient.

Maisey Hopkins· on Google

Thank you Reformed IT for all your help as always! No matter how big or small, the guys at Reformed are always there to help and do so very quickly. Special mention to Aiden and Michal who are always helping me out at the moment, you're both great! Would 100% recommend getting Reformed IT on board to help with everything IT ☺️

Naomi Maire· on Google

Aiden, Stephen, Jake are always very helpful and solve all the problems in a quick time. Jamie-leigh @ Essential Recruitment

Jamie Leigh· on Google

Lovely service as always, been super helpful to me every time I need any help from them for my customer. Joe Miller helped me recently and was incredible helpful and prompt.

Hanna Burrows· on Google

Reformed IT have been beyond brilliant with helping us improve our current IT infrastructure and security. The services that they provide has taken enormous pressure off our internal IT team. They are always keen on sharing their knowledge and skills and always go above and beyond. I can't recommend them highly enough.

Nathan Warden· on Google

Absolutely brilliant service! Friendly, knowledgeable and really helpful without making me feel stupid for not understanding IT wizardry!

Lisa Shorthouse· on Google

Great service so far what with me being a new starter, & I've heard really positive things about Reformed IT from many of my colleagues, so I have no doubt this great service will continue!

Debbie Doyle· on Google

Reformed IT always provide excellent service and support. Since working for Walton and Allen the team have always been fast to resolve any IT issues I have had. Thank you for all of your help :)

Chloe· on Google

Reformed IT are beyond brilliant, anytime I have called in need of help since working for Walton & Allen, nothing is too much trouble, they have resolved any issue with ease. The staff are always happy to help, friendly service every time. It can be stressful when your job is based mostly on a computer, and there is some kind of problem you are unsure how to resolve, but with Reformed IT just a phone call away, it is so re-assuring to know that anytime I hit a roadblock, you guys are there to save the day! Big thanks to you all, be lost without you guys!

Emily Smith· on Google

Reformed IT have been providing co-managed IT and Cyber Security services to us for just over a year and have never performed less than superbly. Rare to find a company as responsive and easy to deal with. I learn something new almost every time I talk with them, highly recommended!

Steve Cholerton· on Google

Reformed IT have been a welcome addition to our business. Joe is extremely knowledgable and helpful. We have just had new hardware installed into our office by both Joe Burns and Joe Miller who installed everything with ease. I would recommend Reformed IT to anyone. Despite us having a long standing relationship with another provider and the obvious reluctance we had to move for fear of the disruption to daily operations, the change over has happened with ease. Thank you

Robert Wilson· on Google

We are currently in the process of moving to Reformed after 10+ years with our previous supplier. we only took the plunge due to the confidence that Joe and his team instilled in to us as we have been very apprehensive about moving, even though our service provider was failing time and time again. Already we are seeing a vast improvement on all levels and the proactive approach has been a breath of fresh air.

Marc Orli· on Google

We have used Reformed IT at our Company since day one and I cant recommend them enough. Genuinely! The staff are great! So friendly, which really makes a difference. They also clearly explain things to you, especially when i dont understand their IT/computer language. They never patronise me and are always there to help. They always resolve matters in good time and keep our company secure and up to date security wise. They make my life easier as Office Manager. So thanks!

Kerrie McKie· on Google

Reformed IT are absolutely fantastic. They consistently go above and beyond to help no matter what issue I present them with. It is refreshing to have a provider that not only knows their stuff but is responsive and look to build a relationship with their client to provide a 'total package' experience.

Samuel Hopgood· on Google

Reformed IT are a refreshing and innovative managed IT provider. They have been hands down the most proactive and responsive IT support company we have worked with. If you take your IT, cyber security and networked systems seriously, ensuring continuity, resilience and a high level of response and support, then we can honestly recommend the Reformed IT approach.

Boneham Turner· on Google

I got to know Joe and some of his team through a random invite to a cyber security workshop that he was hosting and can honestly say that the team at Reformed IT are very knowledgeable and genuinely interested in their clients requirements rather than just a big fat invoice with a nice commission line on it. They have a solid knowledge not just of the systems that businesses use but also the requirements that businesses have to meet along with regards to regulation and budgets so work to provide a really sound solution whenever possible. As someone who requires IT services and support for both my own IT business and those of some of my clients I have no worries about recommending Reformed IT to anyone with similar requirements.

Jason Hicking· on Google

Scott helped me regain most of my lost emails after moving over to a different email provider. Mentioned he was just happy to help out a small local business. he was really professional and spent a good deal of time helping me with my problem! cannot recommend them enough and saved my skin!

Louis Devonshire· on Google

Reformed IT are brilliant. Scott sorts everything out right away and the cyber training is excellent. since they have come onboard our I.T systems are now better than they have ever been before. if you need an I.T company Reformed I.T needs to be top of the list! 5**** is not enough!

Nathan McEvoy-Swann· on Google

Joe and the team are experts in their field, with specialist knowledge in all areas of business IT support - especially cyber security, which is now a bigger threat to businesses than physical security. I recommend Reformed IT to any business looking for a friendly and knowledgeable local support with their IT systems.

Simon Manchester· on Google

The team at Reformed IT is friendly, easy to work with, and have a wealth of experience in the industry that becomes apparent in any conversation with them. They have provided easily understandable and useful advice on complex issues like layer 3 network setup, continuity planning, network security, virtualisation, and countless other areas.

Luke M· on Google

Always helpful when I have any issues in office. Today, my laptop died whilst working from home and after not being able to help remotely, Joe came over and was able to fix the problem! Super fast solution. Was here within half an hour, another half an hour later - Laptop working again.

Laura Henderson· on Google

We have recently had Reformed IT install a new 3CX phone and IT systems. Their team are extremely friendly and helpful. Nothing has been too much trouble for them. I would highly recommend their services.

Caroline Sales· on Google
07 ·Common questions

Things people ask us first.

06 ·Start here

Let's talk.
We'll be straight.

Tell us a bit about your business and what's on your mind. We'll have a straight conversation about your IT — what you've got, what we'd do differently, and whether we're the right fit for each other.

  • A human picks up on the first call
  • No pitch deck — just a proper conversation
  • We'll tell you honestly if we're not the right fit
No spam. We use your details once.