Reformed IT
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Managed IT Services

Inclusive services. One partner.

The most comprehensive Managed IT Support and Cybersecurity service you'll find — designed for businesses of 10–250 people in legal, finance, property and manufacturing.

What's included

One package.
Everything in.

No add-ons. No bolt-ons. No surprise invoices. Our Managed and Co-Managed plans are all-inclusive — one price per user, per month, that flexes as your team grows or shrinks. Here's what every client gets as standard.

No add-ons
No bolt-ons
No surprise invoices

Day-to-day IT

  • Unlimited remote & on-site helpdesk
  • Proactive monitoring & patching
  • Microsoft 365 management
  • Device lifecycle & asset reporting
  • Managed email signatures

Cybersecurity

  • 24/7 SOC monitoring
  • Advanced endpoint protection
  • Managed SIEM
  • Advanced email protection
  • Phishing simulation & awareness training
  • Dark-web breach monitoring
  • Secure password manager

Backup & continuity

  • Daily Microsoft 365 backups
  • Restore on request
  • Network & firewall monitoring
  • VPN management

Strategy & account management

  • Dedicated account manager
  • Quarterly business reviews
  • IT roadmap & budget guidance
  • Supplier liaison

Microsoft 365 licences are billed separately, so each user is on the right plan for them. The only other things we quote separately — and always up front — are one-off projects, supplier migrations, new hardware and out-of-hours emergencies. Everything else is in the per-user price.

The pillars

One partner.
Four pillars.

Each pillar stands on its own — and they share the same ratio, the same engineers, and the same Tuesday morning.

In detail

Twenty-four things we do, week in, week out.

Value proposition

Two ways to work with us.

For businesses with no in-house IT

Fully-managed

We become your IT department. End-to-end ownership of helpdesk, infrastructure, cybersecurity, vendors and strategy.

  • Helpdesk & on-site support
  • Endpoint & network management
  • Cybersecurity & compliance
  • Strategic IT roadmap
  • Vendor & licence management
Learn more about fully-managed IT support
For businesses with an internal team

Co-managed

We slot in alongside your team — taking the load off, plugging gaps, and bringing in specialist expertise where it's needed.

  • Overflow helpdesk
  • Project & migration support
  • Cybersecurity uplift & audit
  • Specialist tooling & vendor access
  • Holiday & sickness cover
Learn more about co-managed IT support
Common questions

Five things people ask about scope and billing.