Do you supply the hardware too?

We can source and procure it for you, billed separately — or you can keep buying your own. Either way, we'll set whatever you buy up to the same standard and tell you straight what's worth the money.

What if a laptop dies mid-week?

We rebuild a spare remotely and get it to your user, usually same or next day. Because devices are backed up and standardised, the replacement looks exactly like the old one.

Can people still be local admins?

Generally no — and that's deliberate. Removing standing admin rights is one of the single biggest reductions in risk. Where someone genuinely needs elevated access, we grant it in a controlled way.

Do you support Macs as well as Windows?

Yes. We manage Windows and macOS to the same baseline — encryption, patching, backup and support all apply either way.

Workstation Management

Laptops that just work.

Every machine your team uses — set up the same way, patched on time, encrypted and recoverable. The stuff that should be boring, kept boring.

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What it is

The desk, sorted.

A workstation is the thing your team actually touches all day. We standardise how every one is built, secured and updated — so a new starter is productive on day one, and a lost laptop is an inconvenience, not a crisis.

Patching, antivirus, encryption and backup are all on by default. When a machine plays up, the engineer who picks up the ticket can already see it — no "have you tried turning it off and on again" theatre.

What's included

What looking after a workstation actually means.

Standardised builds

Every laptop and desktop built from the same image — same apps, same security, same settings. New starters ready in hours, not days.

Patching & updates

Windows, macOS and third-party apps patched on a schedule. We test before we roll out, so updates don't break your morning.

Encryption & backup

Full-disk encryption on every device, with files backed up to the cloud. Lose a laptop on the train and the data's safe.

Fast replacement

A dead machine is swapped and rebuilt remotely. We hold a sensible stock of spares, so nobody waits a week for a courier.

Starters & leavers

Onboarding and offboarding done properly — accounts, access and devices provisioned or wiped the same day someone joins or leaves.

One ticket, one human

Something wrong with the machine? A real engineer picks it up, sees its full history, and fixes it. A 31-minute average response.

How it works

From mystery box to managed estate.

Audit

We inventory every device — age, spec, warranty, what's installed. You get a clear picture of what you own and what's near end-of-life.

Standardise

We bring every machine up to the same secure baseline: encryption on, backup running, patching scheduled.

Manage

Day-to-day support, patching and monitoring. One number to call, and an engineer who already knows your estate.

Refresh

We plan replacements before machines die, so hardware spend is predictable and nobody limps along on a six-year-old laptop.

Part of the package

Included, not itemised.

You don't buy these one by one. It's all in the same managed package — here's more of what comes as standard.

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Let's make a plan.

A 10-minute call, straight answers, no pressure. We'll tell you if we're the right fit for your business — and we'll tell you if we're not.

Request a callback 01158 244 824

Workstation questions