Reformed IT
01158 244 824Request a callback
Average response under 30 minutes · Mon–Fri 8am–5.30pm

Managed IT,
done properly.

The Managed IT & Cybersecurity partner for ambitious legal, finance, property and manufacturing teams across the East Midlands and London. Five clients per technician — by design.

Reformed IT engineer providing managed IT support from the Nottinghamshire helpdesk
5:1
Our cap on clients per technician — usually fewer
Trusted by
  • Murphy & Son
  • Utopia
  • Hopkins
  • Answer4U
  • Boneham
02 ·Value proposition

Two ways to work with us.

For businesses with no in-house IT

Fully-managed

We become your IT department. End-to-end ownership of helpdesk, infrastructure, cybersecurity, vendors and strategy.

  • Helpdesk & on-site support
  • Endpoint & network management
  • Cybersecurity & compliance
  • Strategic IT roadmap
  • Vendor & licence management
For businesses with an internal team

Co-managed

We slot in alongside your team — taking the load off, plugging gaps, and bringing in specialist expertise where it's needed.

  • Overflow helpdesk
  • Project & migration support
  • Cybersecurity uplift & audit
  • Specialist tooling & vendor access
  • Holiday & sickness cover
03 ·A quiet quarter

The numbers,
not the noise.

We publish the things that matter to the businesses we serve — response times, ticket throughput, security posture — every quarter, in plain English.

31
Minutes average response time
113
Minutes average resolution time
99.87%
Incidents responded & resolved within SLA
100%
Positive customer feedback
04 ·Services

Everything we do,
in one team.

One partner, one number, one bill. No vendor ping-pong when something breaks.

Unlimited IT support

Dedicated on-site and remote support with response times under 30 minutes — every engineer is a Reformed engineer.

Microsoft 365 backups

Microsoft 365 doesn't back up your data. We add third-party cloud backup for everything critical.

Endpoint management

Microsoft patched 1,228 vulnerabilities in 2023, 84 critical. We keep every device updated, fast.

Managed email signatures

One place to manage signatures and disclaimers across every device — brand and compliance, sorted.

Data breach monitoring

550m+ credentials have leaked in past breaches. We watch the dark web and alert your team if yours show up.

Cyber security training

UK law requires it. We run a managed training platform that tracks compliance and reports it.

Cybersecurity

EDR, MFA, conditional access, mailbox protection — security first, always. Never an add-on.

VoIP & telephony

Hosted 3CX cloud telephony. Over 95% of our managed clients use ours — and they save money doing it.

05 ·Sectors we serve

Four sectors.
One specialism each.

We work with legal, finance, property and manufacturing teams of 10–250 people. Sector specialism means the engineer knows your software, regulator and the way your team actually works on a Tuesday.

5.0 from 105 Google reviews
Boneham & Turner Ltd premises, a Reformed IT managed IT client
Client · Boneham · Managing Director
Hands down the most proactive and responsive IT support company we have worked with. If you take cyber security and continuity seriously — we can honestly recommend the Reformed IT approach.
Peter Boneham
Managing Director · Boneham
Service
Fully-managed IT
Sector
Manufacturing
Response time
Avg < 30 min
With us since
2021
Read more from the team

Reformed IT have been beyond brilliant with helping us improve our current IT infrastructure and security. The services that they provide has taken enormous pressure off our internal IT team. They are always keen on sharing their knowledge and skills and always go above and beyond. I can't recommend them highly enough.

Nathan Warden· on Google

Reformed IT have been providing co-managed IT and Cyber Security services to us for just over a year and have never performed less than superbly. Rare to find a company as responsive and easy to deal with. I learn something new almost every time I talk with them, highly recommended!

Steve Cholerton· on Google
07 ·Common questions

Things people ask us first.

06 ·Start here

Free cybersecurity
audit. Two weeks.

A 2-week deep-dive into your stack — endpoints, identities, email, backups. You'll get a written report with a posture score and a prioritised remediation plan. No obligation.

  • A human picks up on the first call
  • We sign the same NDA you'd sign internally
  • You keep the report whether we work together or not
No spam. We use your details once.