Average response under 30 minutes · Mon–Fri 8am–5.30pm
Managed IT, done properly.
The Managed IT & Cybersecurity partner for ambitious legal, finance, property and manufacturing teams across the East Midlands and London. Five clients per technician — by design.
We become your IT department. End-to-end ownership of helpdesk, infrastructure, cybersecurity, vendors and strategy.
Helpdesk & on-site support
Endpoint & network management
Cybersecurity & compliance
Strategic IT roadmap
Vendor & licence management
For businesses with an internal team
Co-managed
We slot in alongside your team — taking the load off, plugging gaps, and bringing in specialist expertise where it's needed.
Overflow helpdesk
Project & migration support
Cybersecurity uplift & audit
Specialist tooling & vendor access
Holiday & sickness cover
03 ·A quiet quarter
The numbers, not the noise.
We publish the things that matter to the businesses we serve — response times, ticket throughput, security posture — every quarter, in plain English.
31
Minutes average response time
113
Minutes average resolution time
99.87%
Incidents responded & resolved within SLA
100%
Positive customer feedback
04 ·Services
Everything we do, in one team.
One partner, one number, one bill. No vendor ping-pong when something breaks.
Unlimited IT support
Dedicated on-site and remote support with response times under 30 minutes — every engineer is a Reformed engineer.
Microsoft 365 backups
Microsoft 365 doesn't back up your data. We add third-party cloud backup for everything critical.
Endpoint management
Microsoft patched 1,228 vulnerabilities in 2023, 84 critical. We keep every device updated, fast.
Managed email signatures
One place to manage signatures and disclaimers across every device — brand and compliance, sorted.
Data breach monitoring
550m+ credentials have leaked in past breaches. We watch the dark web and alert your team if yours show up.
Cyber security training
UK law requires it. We run a managed training platform that tracks compliance and reports it.
Cybersecurity
EDR, MFA, conditional access, mailbox protection — security first, always. Never an add-on.
VoIP & telephony
Hosted 3CX cloud telephony. Over 95% of our managed clients use ours — and they save money doing it.
05 ·Sectors we serve
Four sectors. One specialism each.
We work with legal, finance, property and manufacturing teams of 10–250 people. Sector specialism means the engineer knows your software, regulator and the way your team actually works on a Tuesday.
Hands down the most proactive and responsive IT support company we have worked with. If you take cyber security and continuity seriously — we can honestly recommend the Reformed IT approach.
Reformed IT have been beyond brilliant with helping us improve our current IT infrastructure and security. The services that they provide has taken enormous pressure off our internal IT team. They are always keen on sharing their knowledge and skills and always go above and beyond. I can't recommend them highly enough.
Nathan Warden· ★★★★★ on Google
"
Reformed IT have been providing co-managed IT and Cyber Security services to us for just over a year and have never performed less than superbly. Rare to find a company as responsive and easy to deal with. I learn something new almost every time I talk with them, highly recommended!
Steve Cholerton· ★★★★★ on Google
07 ·Common questions
Things people ask us first.
06 ·Start here
Free cybersecurity audit. Two weeks.
A 2-week deep-dive into your stack — endpoints, identities, email, backups. You'll get a written report with a posture score and a prioritised remediation plan. No obligation.
A human picks up on the first call
We sign the same NDA you'd sign internally
You keep the report whether we work together or not