Fully Managed IT
Your dedicated IT & Cyber Security Team
Our All-Inclusive Managed IT Services Package
Everything listed below is included as standard in our Managed IT & Cyber Security service. No need for add-ons or bolt-ons. We provide comprehensive protection for your business, ensuring efficiency and delivering maximum value.
INCLUDED
Unlimited IT Support
You'll be assigned a dedicated IT team and a specified head of cyber security ready to deal with any technical issues or cyber threats.
Nobody likes waiting around for a call back, right? Our average response times across all incident priorities continually remains under 30 minutes.
Unlimited remote & on-site IT support is included.
INCLUDED
Endpoint Device Management
In 2023, 1,228 vulnerabilities were found and patched by Microsoft alone. 84 of these were classed as critical, meaning there was a very high risk an attacker could exploit this to gain unauthorised access.
Staying on top of your devices allows us to get any issues dealt with promptly and monitor for risks you may not be aware of.
It also simplifies management and deployment of new software or changes required to make your computers and servers more secure.
INCLUDED
24/7 Security Operations Centre
Hackers are working around the clock, attempting to get a foothold into your business to steal your valuable data.
Our third-party, expert security team watch over our client's devices 24/7 for any signs that hackers are trying to break in.
Think of this like a security monitoring team watching the CCTV at your premises and alerting the police to potential criminal activity.
INCLUDED
Microsoft 365 Security
Microsoft 365 has become the biggest target for hackers. Not only do you use it for emails, you're probably also storing data in Teams, OneDrive and SharePoint as well.
If a hacker compromises one or more of your Microsoft 365 accounts, this leads to critical data theft and an opportunity to escalate the attack across your team or your clients/suppliers.
Whenever we take on a new client, we harden their Microsoft 365 security using our baseline tool, then we monitor your accounts for suspicious activity.
INCLUDED
Advanced Endpoint Security
Traditional anti-virus doesn't work. Gone are the days where a basic, free or cheap anti-virus solution could keep your devices safe from threats.
Modern attacks on Windows use scripts and other native features built-in to the operating system, making it much more difficult for traditional anti-virus to spot the threat.
Our solution uses behavioural analysis to detect threats where others fail.
INCLUDED
Data Breach Monitoring
Did you know that over 550 million usernames and passwords have been leaked from previous data breaches?
These include compromised accounts from LinkedIn, Adobe, Canva, Dropbox, Tesco and hundreds of others.
The risk to you and your employees is that malicious actors will attempt to login to your accounts using these leaked credentials.
We monitor these data breaches for you and inform your employees of any of their leaked passwords.
INCLUDED
Secure Password Manager
With the rise of password leaks on the dark web, it's vital that every employee uses unique passwords for each application or service. We recommend complex, long passwords (at least 16 characters), but these are hard to remember.
That's why, as part of our service, we provide a secure, user-friendly password vault, enabling employees to easily generate and manage strong, unique passwords.
INCLUDED
Cyber Security Training
UK data protection law requires businesses to train employees on handling personal data and the risks of cyber attacks and phishing.
This training should be audited to keep a detailed record of who completed it and their level of understanding.
As part of our service, we provide a fully managed training platform to help you stay compliant.
Included
Simulated Phishing
Alongside our security awareness training, our team of Ethical Hackers will also simulate what malicious criminals do.
Far too many businesses are compromised because of phishing or spear-phishing.
Targeted attacks on your employees have become common and you need to ensure that everyone knows how to spot and report phishing emails.
INCLUDED
Email Protection
Over 75% of cyber attacks start with an email, according to multiple sources.
A common technique we see is impersonation of a senior employee, whereby the attacker will use the name of a trusted manager to send an email to an employee, often a new starter.
This can be difficult to defend against as it's just a name of the email instead of the email address, but our email protection can detect and stop this threat, along with other email based attacks.
Included
Web Protection
Whilst email is a common attack vector, hackers are increasingly using platforms like Microsoft Teams to target your employees with malicious links.
If someone clicks on a harmful link, our web filtering agent detects the threat and protects your business.
It also allows you to block inappropriate content, such as gambling or adult sites.
INCLUDED
Microsoft 365 Backups
Businesses often wrongly assume that their Microsoft 365 data such as emails and files within Teams, OneDrive and Sharepoint are backed up automatically by Microsoft.
This isn't the case and corruption or loss of data is your responsibility.
Therefore, we include a third-party, cloud to cloud backup solution to protect all of our client's critical data.
Our Onboarding Process
How Does It Work?
Switching IT providers isn't as difficult as you probably think. We ensure that the transition goes as smoothly as possible and you shouldn't expect any disruption to your business.
Book a Meeting
Book a meeting with one of our IT & Cyber Security specialists, not a sales person.
Eligibility Check
We’ll establish whether you’re a good fit for us and that we can add value to you.
Sign Up
If we’re a fit, you’ll sign an agreement which will trigger our onboarding process.
Onboarding
Our team will implement all of our inclusive services and you’ll go live with support.
Like what you see? Let's start the conversation.
If you are interested in our reliable and responsive IT Support Services, get a quote for your business or contact our team here.
FAQs
Any questions? Check out the FAQs
Still have unanswered questions and need to get in touch?