What to do if Your Microsoft Account Gets Hacked

So you think your Microsoft account has been hacked? Here are some immediate steps you should take to keep of retrieve your account.

If your Microsoft account gets hacked, it can be a daunting and overwhelming experience. A compromised Microsoft account not only puts your personal information at risk but can also lead to unauthorized access to your other online accounts. Therefore, it’s crucial to act fast and take the necessary steps to regain control of your account and prevent any further damage.

What to do if Your Microsoft Account Gets Hacked.

Here are the best steps you can take when you think your Microsoft account has been hacked.

1. Try and log in to Your Account

If you believe your Microsoft account has been hacked into, the first thing you should do is try and log in to your account.

Go to www.Microsoft.com. Do not login from any links you may have received through email or SMS.

See if you can log in using your password. You may be able to before the hacker locks you out.

2. After Step 1, Change Your Password

If after attempting step 1 and you actually manage to log in to your account, you must change your password immediately.

One of the reasons your account may have been hacked is because the hacker knows your password, so if you have access to your account, you must change the password as soon as possible, to make sure the hacker is unable to cause any damage.

3. Revert Any Changes

If you still have access to your account, check for any strange activity that may have occurred.

Some things to check are the payment methods and Contact details. Hackers may change some of these details in order to verify their use on the account. 

If you notice anything that has changed to the account, be sure to delete or change it so the account is back to it’s usual state.

4. Contact Microsoft Support (Do Not Skip This)

This is the most important step. Whether you’ve managed to log in to your account or you’ve been locked out by the hacker, you must contact Microsoft support.

There may be things the hacker has changed which you aren’t aware off, and Microsoft support will be able to see all changes made.

Also, if you are unable to gain access to your account, they will also help you with that.

5. Watch Your Account Activity and Bank Statements

Even if you think everything has been resolved, there still might be something the hackers have done. 

Watch your bank statements for any unusual charges. You should also be extra cautious about your account and if anything unusual is still happening, repeat the steps above.

6. Change Passwords for Other Accounts

This step really only applies for when you use the same passwords for multiple accounts.

If hacker’s have managed to get the password for your Microsoft account, they’ll go and try that on other accounts you may have (e.g. Netflix or PayPal).

If you are using the same password on multiple accounts, you must change them to make sure they’re all different. This will decrease the risk of you other accounts being hacked.

Never fall a victim to hackers again.

At Reformed IT, Our clients receieve cyber security training, to make sure they never get caught out by a scam or hackers.

Check out how important cyber security training could be for your business.


Interested in what else our IT Support package includes?

There are many reasons that IT support with Reformed IT is a great choice for your business or organisation. If you choose Reformed IT for your IT support, you'll receive all these benefits including help from members of our experienced team when needed.

Unlimited IT Support

We provide fully inclusive, onsite and remote IT support. In addition to that, it won't cost you extra for an engineer to attend your site to resolve a technical issue.

Device Status Monitoring

When we take on your IT support, we deploy our monitoring agent onto all devices and servers. This alerts us to any issues which you may be unaware of.

Data Breach Monitoring

There are over 8 billion breached passwords and personal information available on the dark web. There's a possibility that some of this data relates to your employees. We'll monitor dark web activity and provide reports of breached passwords.

Cyber Essentials Certification

We ensure every one of our clients achieve their Cyber Essentials certification at no additional cost. We also help them towards Cyber Essentials Plus ensuring that everything is ready for assessment.

Office 365 Monitoring

We monitor your Microsoft 365 tenancy with our 24/7 security operations centre. If there is strange activity we'll find it immediately  and alert you or resolve the issue straight away. Keeping your business secure.

Anti-Virus Software

Everyone wants to avoid computer viruses. We include anti-virus software as part of our IT support package to keep your devices safe and to save time when it comes to viruses.

Email Security

Over 90% of cyber attacks start with a phishing email. It's crucial that your business has the best defence against cyber criminals and scams when regarding your mailbox.

Backups for Office 365

We will ensure that all of your emails and files are backed up, at no extra cost. We recognise the importance of backups and disaster recovery so we feel it shouldn't be an added extra.

Managed Email Signatures

With our included Exclaimer signatures for Office 365 service, you can get more out of your email signatures instead of a simple message with no images.

Cyber Security Training

To keep you even safer from hackers, we provide globally recognised and market leading Cyber security training by PhishingTackle. This online training portal will provide your teams with guidance and information to reduce the risk of hackers and scams.

Asset and Warranty Tracking & Reporting

We provide you with a list of your current assets in the business by using our powerful remote management tools. This creates a monthly asset report so you can keep track of your hardware life cycles.

Reformed IT Academy

We'll provide your business with the best IT training and learning sources. With the Reformed IT Academy, you’ll be able to watch and complete over 700 courses to help grow your knowledge and skills.

Password Manager

Password managers make storing and creating passwords much easier and safer. Keeper password manager also auto-fills passwords making the sign in proccess much quicker.

Cyber Threat Monitoring

With Huntress, you'll have an extra layer of security to help keep hackers out of your business. You'll be able to Monitor cyber attacks and malicious activity.

5.0 97 reviews

  • Avatar Nathan W. ★★★★★ 4 months ago
    Reformed IT have been beyond brilliant with helping us improve our current IT infrastructure and security. The services that they provide has taken enormous pressure off our internal … More IT team. They are always keen on sharing their knowledge and skills and always go above and beyond. I can’t recommend them highly enough.
  • Avatar Lisa S. ★★★★★ 4 months ago
    Absolutely brilliant service! Friendly, knowledgeable and really helpful without making me feel stupid for not understanding IT wizardry!
  • Avatar Debbie D. ★★★★★ 7 months ago
    Great service so far what with me being a new starter, & I've heard really positive things about Reformed IT from many of my colleagues, so I have no doubt this great service … More will continue!
  • Avatar Chloe J. ★★★★★ 10 months ago
    Reformed IT always provide excellent service and support. Since working for Walton and Allen the team have always been fast to resolve any IT issues I have had. Thank you for all of … More your help 🙂