Our Core Values
We feel our core values have significant importance in shaping our business
The values instilled into our business and everyone who is a part of it help us to shape how Reformed IT grows. Whether we’re recruiting a new engineer or looking at which clients we are taking on, we reflect each decision against our values to ensure they’re compatible. Anyone who works with us will see these values clearly displayed too.
Honest/Transparent
We feel it’s absolutely vital that our partners have trust in us. In order to build trust, we are honest and transparent in everything we do.
Dynamic
IT moves at a rapid pace and we must ensure that whatever changes, we adapt so that we’re constantly implementing the very best solutions for your business.
Responsive
Nobody likes to wait for a response. We ensure that we provide prompt and responsive communication to our partners, even if it’s “We’re still on it”.
Efficient
We evaluate every internal process and system we use to ensure it is efficient. We would rather be spending time helping you than doing internal admin tasks.
The Reformed IT Formula
In order to maintain exceptional standards as we grow, we have set out a formula which will prevent us from diluting the level of service as we gain more and more clients. It’s fairly simple, we will ensure that for each technical specialist, we will only take on 5 business clients at a maximum average size of 50 users per business.
We also limit the number of clients we can acquire each month so that in the vital early stages of the relationship, we can dedicate more time to onboarding and understanding the needs of the business and importantly the people.
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Great service so far what with me being a new starter, & I've heard really positive things about Reformed IT from many of my colleagues, so I have no doubt this great service … More will continue! - Reformed IT always provide excellent service and support. Since working for Walton and Allen the team have always been fast to resolve any IT issues I have had. Thank you for all of … More your help 🙂
- Reformed IT are beyond brilliant, anytime I have called in need of help since working for Walton & Allen, nothing is too much trouble, they have resolved any issue with ease.
The … More staff are always happy to help, friendly service every time. It can be stressful when your job is based mostly on a computer, and there is some kind of problem you are unsure how to resolve, but with Reformed IT just a phone call away, it is so re-assuring to know that anytime I hit a roadblock, you guys are there to save the day!
Big thanks to you all, be lost without you guys! - Reformed IT have been providing co-managed IT and Cyber Security services to us for just over a year and have never performed less than superbly. Rare to find a company as responsive … More and easy to deal with. I learn something new almost every time I talk with them, highly recommended!
