Nottingham: 01158 244 824

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Derby: 01332 890 370

Our Core Values

We feel our core values have significant importance in shaping our business

The values instilled into our business and everyone who is a part of it help us to shape how Reformed IT grows. Whether we’re recruiting a new engineer or looking at which clients we are taking on, we reflect each decision against our values to ensure they’re compatible. Anyone who works with us will see these values clearly displayed too.

Honest/Transparent

We feel it’s absolutely vital that our partners have trust in us. In order to build trust, we are honest and transparent in everything we do.

Dynamic

IT moves at a rapid pace and we must ensure that whatever changes, we adapt so that we’re constantly implementing the very best solutions for your business.

Responsive

Nobody likes to wait for a response. We ensure that we provide prompt and responsive communication to our partners, even if it’s “We’re still on it”.

Efficient

We evaluate every internal process and system we use to ensure it is efficient. We would rather be spending time helping you than doing internal admin tasks.

The Reformed IT Formula

In order to maintain exceptional standards as we grow, we have set out a formula which will prevent us from diluting the level of service as we gain more and more clients. It’s fairly simple, we will ensure that for each technical specialist, we will only take on 5 business clients at a maximum average size of 50 users per business.

We also limit the number of clients we can acquire each month so that in the vital early stages of the relationship, we can dedicate more time to onboarding and understanding the needs of the business and importantly the people.

5.0 56 reviews

  • Avatar Tom M. ★★★★★ 2 months ago
    A recent utility emergency at one of our sites was made much more bearable due to Reformed going above and beyond. Would recommend for all IT and communication requirements.
  • Avatar Laura H. ★★★★★ 4 months ago
    Always helpful when I have any issues in office. Today, my laptop died whilst working from home and after not being able to help remotely, Joe came over and was able to fix the problem! … More Super fast solution. Was here within half an hour, another half an hour later - Laptop working again.
  • Avatar Louis D. ★★★★★ 7 months ago
    Scott helped me regain most of my lost emails after moving over to a different email provider. Mentioned he was just happy to help out a small local business. he was really professional … More and spent a good deal of time helping me with my problem! cannot recommend them enough and saved my skin!
  • Avatar Caroline S. ★★★★★ 7 months ago
    We have recently had Reformed IT install a new 3CX phone and IT systems. Their team are extremely friendly and helpful. Nothing has been too much trouble for them. I would highly … More recommend their services.