Reformed IT’s Monthly Stats

Take a look at how the team has performed over the past months

JULY  2023

9 secs

Average call wait time

32 mins

Average time to respond

3 hrs

Average resolution time

34%

Tickets solved within an hour

95%

Customer satisfaction

Previous Months

5.0 97 reviews

  • Avatar Nathan W. ★★★★★ a month ago
    Reformed IT have been beyond brilliant with helping us improve our current IT infrastructure and security. The services that they provide has taken enormous pressure off our internal … More IT team. They are always keen on sharing their knowledge and skills and always go above and beyond. I can’t recommend them highly enough.
  • Avatar Lisa S. ★★★★★ 2 months ago
    Absolutely brilliant service! Friendly, knowledgeable and really helpful without making me feel stupid for not understanding IT wizardry!
  • Avatar Debbie D. ★★★★★ 4 months ago
    Great service so far what with me being a new starter, & I've heard really positive things about Reformed IT from many of my colleagues, so I have no doubt this great service … More will continue!
  • Avatar Chloe J. ★★★★★ 7 months ago
    Reformed IT always provide excellent service and support. Since working for Walton and Allen the team have always been fast to resolve any IT issues I have had. Thank you for all of … More your help 🙂