We’re offering free, no obligation trials of 3CX phone systems for your business. Take a look at what 3CX has to offer or sign up for the free trial here.

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What’s included with 3CX.

3CX is a cloud hosted phone system which makes communicating through an organisation simple and much easier. We recommend 3CX to businesses who want to leverage the benefits and flexibility of the cloud. Here are some of the benefits that 3CX brings.

Accessible from Anywhere

3CX is available on many devices such as mobile, a traditional desk phone, your tablet or your laptop and computer. This means you can access and make calls with 3CX from anywhere with an internet connection. Whether that’s at home, in the office, or out and about.

Call Recordings

3CX will record all of your calls both internally and externally. This is great for quality control and training. You can listen in to conversations that you didn’t take. You can also listen live to a conversation from a member of your team, which is a great way of training up a new employee into your team. There is also a whisper functionality that allows you to speak to your employee without the caller hearing. This can be used to hand-hold someone through a call.

Easily Transfer Calls to Colleagues

With 3CX, you can easily transfer a call to any of your colleagues’ devices. This is useful when you answer a call and the caller wants to speak to someone else, without hanging up the phone, you can pass them onto another colleague either by a blind transfer method or attended. A blind transfer sends the caller straight through to the colleague and an attended transfer allows you to talk to your colleague first, to see if they’re available for the call.

Ring Groups and Call Queues

With 3CX, you can create ring groups meaning that multiple team members can pick up the call. There are multiple different ring groups depending on your requirements, for example, ring all and prioritised. You can also select what happens to people in a call queue. This can be set as the caller being sent to a random free team member, the person who has answered the least calls, or – if someone is already in a call – the next team member on the list. 

Highly Available

All of our 3CX systems are hosted within Microsoft Azure, ensuring they are highly available and reliable. We also ensure that all of our systems are backed up daily in the event of a disaster.We are also able to increase and reduce resources to the phone system as required ensuring your business can run smoothly, without worrying about uptime.

Wallboards and Queue Viewing

Built into 3CX, there are different views that can be used to see user availability and statuses as well as managing queues and who is signed into them. You can also view a wallboard showing daily live stats for the week or any other duration of time

What is Included in the Free 3CX Trial?

When you sign up for this Free, no obligation trial, you will be able to try out the 3CX phone system and all the features included for 45 days. The trial isn’t limited to a certain amount of people, meaning your whole business can try out 3CX.

What Others Think of 3CX and us.

We are proud of our Google Reviews. Take a look at what some of our clients think about 3CX as well as the service we provide.

5.0 95 reviews

  • Avatar Richard W. ★★★★★ 4 months ago
    We've only been using Reformed IT since the start of this year but we've had a great service from them. The service desk quickly resolve any issues & Joe & Scott have … More been very proactive in increasing our IT security & offering advice on how best to configure our systems & equipment. Can't recommend them highly enough!
  • Avatar Samuel H. ★★★★★ 5 months ago
    Reformed IT are absolutely fantastic. They consistently go above and beyond to help no matter what issue I present them with.
    It is refreshing to have a provider that not only knows
    … More their stuff but is responsive and look to build a relationship with their client to provide a 'total package' experience.
  • Avatar Boneham T. ★★★★★ 4 months ago
    Reformed IT are a refreshing and innovative managed IT provider. They have been hands down the most proactive and responsive IT support company we have worked with. If you take your … More IT, cyber security and networked systems seriously, ensuring continuity, resilience and a high level of response and support, then we can honestly recommend the Reformed IT approach.
  • Avatar Karolina D. ★★★★★ 5 months ago
    Reformed IT always provides excellent technical support. I've always found them to be reliable and effective IT support specialists. You can reach out to them for any technical … More or non technical issues, they would have an answer for everything or will get it for you in no time. I can't recommend them highly enough.

Get in Touch.

Still have questions about 3CX? You can contact our team to learn more by calling 01158 244 824 or email using the button below.

If you’re ready to try 3CX and the great features it includes, just enter a few details into the form and we’ll get you set up as soon as possible.  

Sign up to take 3CX for a test drive today

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