Business IT Support Pricing

How much does Business IT Support cost?

 

You can benefit from Reformed IT’s unrivalled, Fully Managed IT Support Services for just £45 per user per month.

Our comprehensive suite of products and services will help keep your business secure whilst improving efficiency.

Full service breakdown below.

Looking for a Trusted IT Support Partner?

 

Our market leading Managed IT Support package includes everything your business needs to mitigate cyber security risks and improve business efficiency.

By booking in an initial IT strategy call, you can talk about your immediate challenges and desired outcomes.

What’s Included?

 

Our IT Support pricing reflects the value of the service package you receive. We also believe that your business will highly benefit from every service in this package. Take a look at everything included and the value of that service.

Prices shown are per user, per month (Excluding Cyber Essentials Certification).

Unlimited IT Support

Fully inclusive, onsite and remote IT support. If we can’t resolve your issue remotely, we’ll send an engineer to site as no extra cost.

Value: Average IT Support cost in UK is £30-£40 Per User.

Backups for Office 365

Complete peace of mind all your documents are backed up, plus fast recovery of any Office 365 files you accidentally delete or lose.

Value: £1.48 Per User

Device Status Monitoring

When we take on your IT support, we deploy our monitoring agent onto all devices and servers. This alerts us to any issues which you may be unaware of.

Value: £2.50 Per User

Data Breach Monitoring

There are over 8 billion breached passwords and personal information available on the dark web. There’s a possibility that some of this data relates to your employees. We’ll monitor dark web activity and provide reports of breached passwords.

Value: £1.00 Per User

Managed Email Signatures

Included in the package is Exclaimer signatures for Office 365 service. You’ll get more out of your email signatures instead of a simple message with no images.

Value: £1.10 Per User

Cyber Security Training

To keep you even safer from hackers, we provide globally recognised and market leading Cyber security training by KnowBe4. This online training portal will provide your teams with guidance and information to reduce the risk of hackers and scams.

Value: £1.74 Per User

Email Security

Over 90% of cyber attacks start with a phishing email. It’s crucial that your business has the best defence against cyber criminals and scams when regarding your mail box.

Value: £1.37 Per User

Asset and Warranty Tracking & Reporting

You’ll receive a list of your current assets in the business by using powerful remote management tools. This creates a monthly asset report so you can keep track of your hardware life cycles.

Value: £1.00 Per User

Office 365 Monitoring

Your Microsoft 365 tenancy will be monitored with our 24/7 security operations centre. If there is strange activity we’ll find it immediately and alert you or resolve the issue straight away. Keeping your business secure.

Value: £1.50 Per User

Anti-Virus Software

Everyone wants to avoid computer viruses. We include anti-virus software as part of our IT support package to keep your devices safe and to save time when it comes to viruses.

Value: £1.37 Per User

Reformed IT Academy

Your business will receive the best IT training and learning sources. With the Reformed IT Academy, you’ll be able to watch and complete over 700 courses to help grow your knowledge and skills.

Value: £2.50 Per User

Password Manager

Password managers make storing and creating passwords much easier and safer. Keeper password manager also auto-fills passwords making the sign in process much quicker.

Value: £4.50 Per User

Cyber Essentials Certification

To make sure your business is secure, you’ll achieve your Cyber Essentials certification at no additional cost. We also help them towards Cyber Essentials Plus ensuring that everything is ready for assessment.

Value: Minimum £300 per Annum
(Price varies depending on Business size)

Frequently Asked Questions About IT Support Pricing

 

Got any questions about IT Support Pricing? Hopefully we’ve answered them below. If not, feel free to contact us with any questions you may have.

 

How Much is IT Support for my Business?

With Reformed IT, Fully Managed IT Support costs £45 per user per month, with a minimum charge of £900 per month (20 users).

For more accurate IT Support Pricing for your business, get an IT Support Quote here.

How Easy is it to Switch IT Service Providers?

Switching IT Service providers doesn’t have to be a stressful process. If your existing IT company is willing to provide the new IT team with information needed, it’ll be much easier and there will be a lot less hassle.

However, if the current provider isn’t prepared to do that, talk with your new IT team. They should be able to work around it and complete the switch relatively easily.

You can learn more about switching IT service providers here.

How Much SHOULD I Pay for IT Support?

It all depends on what services your business needs. For simple remote IT Support, you can expect to pay around £10 – £20 per user per month, but that only gets you the remote IT Support.

For some extra services within an IT package you could be paying between £20 – £40 per user per month, however, you’ll recieve limited services and perhaps miss out on some your business could desperately benefit from.

For fully managed IT Support services, you’ll be paying around £40 – £50 per user per month. With Reformed IT, £45 will get you all the IT Services you’re business will need to run efficiently and secure.

So it all depends on the services your business is looking for. If you pay more for IT Services, you’ll receive more.

It’s reccomended to look into a fully managed IT support pakcage as IT is something you shouldn’t go cheap on. You might miss out on crucial services such as Cyber security training or other services that keep your business secure.

How Long do IT Support Agreements Last?

Every IT Service Provider will have a different Support agreement length.

At Reformed IT, our IT Support agreements last a minimum of 12 months.

Do you Offer Discounts for IT Support?

No, we do not offer discounts for our IT Support packages.

However, we have a referral scheme. Any of our clients can refer a business and if that referral turns into an agreement, they receive a reward. The new client will also receive a discount for the first year of their IT support agreement.

Is IT Support Getting More Expensive?

Most IT support providers will decide to raise the prices of their services at some point.

At Reformed IT, we only raise our prices when we add more value to our services package.

before the IT Support pricing goes up, we let our current clients choose whether they want to extend the IT services agreement at the same price they are currently paying, making it cheaper for them going into the future.

Have Any Other Questions?

 

By booking in an initial IT strategy call, you can talk about your immediate challenges and desired outcomes, as well as any other questions you may have about the services your business may crucially need.

Interested in what else our IT Support package includes?

There are many reasons that IT support with Reformed IT is a great choice for your business or organisation. If you choose Reformed IT for your IT support, you'll receive all these benefits including help from members of our experienced team when needed.

Unlimited IT Support

We provide fully inclusive, onsite and remote IT support. In addition to that, it won't cost you extra for an engineer to attend your site to resolve a technical issue.

Device Status Monitoring

When we take on your IT support, we deploy our monitoring agent onto all devices and servers. This alerts us to any issues which you may be unaware of.

Data Breach Monitoring

There are over 8 billion breached passwords and personal information available on the dark web. There's a possibility that some of this data relates to your employees. We'll monitor dark web activity and provide reports of breached passwords.

Cyber Essentials Certification

We ensure every one of our clients achieve their Cyber Essentials certification at no additional cost. We also help them towards Cyber Essentials Plus ensuring that everything is ready for assessment.

Office 365 Monitoring

We monitor your Microsoft 365 tenancy with our 24/7 security operations centre. If there is strange activity we'll find it immediately  and alert you or resolve the issue straight away. Keeping your business secure.

Anti-Virus Software

Everyone wants to avoid computer viruses. We include anti-virus software as part of our IT support package to keep your devices safe and to save time when it comes to viruses.

Email Security

Over 90% of cyber attacks start with a phishing email. It's crucial that your business has the best defence against cyber criminals and scams when regarding your mailbox.

Backups for Office 365

We will ensure that all of your emails and files are backed up, at no extra cost. We recognise the importance of backups and disaster recovery so we feel it shouldn't be an added extra.

Managed Email Signatures

With our included Exclaimer signatures for Office 365 service, you can get more out of your email signatures instead of a simple message with no images.

Cyber Security Training

To keep you even safer from hackers, we provide globally recognised and market leading Cyber security training by PhishingTackle. This online training portal will provide your teams with guidance and information to reduce the risk of hackers and scams.

Asset and Warranty Tracking & Reporting

We provide you with a list of your current assets in the business by using our powerful remote management tools. This creates a monthly asset report so you can keep track of your hardware life cycles.

Reformed IT Academy

We'll provide your business with the best IT training and learning sources. With the Reformed IT Academy, you’ll be able to watch and complete over 700 courses to help grow your knowledge and skills.

Password Manager

Password managers make storing and creating passwords much easier and safer. Keeper password manager also auto-fills passwords making the sign in proccess much quicker.

Cyber Threat Monitoring

With Huntress, you'll have an extra layer of security to help keep hackers out of your business. You'll be able to Monitor cyber attacks and malicious activity.

5.0 97 reviews

  • Avatar Nathan W. ★★★★★ 3 months ago
    Reformed IT have been beyond brilliant with helping us improve our current IT infrastructure and security. The services that they provide has taken enormous pressure off our internal … More IT team. They are always keen on sharing their knowledge and skills and always go above and beyond. I can’t recommend them highly enough.
  • Avatar Lisa S. ★★★★★ 3 months ago
    Absolutely brilliant service! Friendly, knowledgeable and really helpful without making me feel stupid for not understanding IT wizardry!
  • Avatar Debbie D. ★★★★★ 6 months ago
    Great service so far what with me being a new starter, & I've heard really positive things about Reformed IT from many of my colleagues, so I have no doubt this great service … More will continue!
  • Avatar Chloe J. ★★★★★ 9 months ago
    Reformed IT always provide excellent service and support. Since working for Walton and Allen the team have always been fast to resolve any IT issues I have had. Thank you for all of … More your help 🙂